RoomListo

Maintenance planning for select-service hotels

Every room back on sale.

RoomListo is the daily maintenance planner for owners and managers of franchised select-service hotels, from Choice to Marriott to IHG. The desk logs it, tomorrow’s list builds itself overnight, techs work it on their phones, and owners see what’s down and what it costs.

Talk to us See how it works
  1. Desk logs it
  2. Plan builds overnight
  3. Tech fixes it
  4. Back on sale

Sample Inn

Today

Friday · Hi, Marcus

4 tasks · about 5 hr 20 min0 of 4 done

  1. 1 Room 214 1 hr 30 min PTAC not cooling. Replace the fan motor. Out of order Out of order 6 days, and a guest is booked tomorrow. Carried over from yesterday.
  2. 2 Stairwell B 20 min Emergency light out. Safety Safety issue, open 2 days.
  3. 3 Room 122 30 min Shower drain slow. Guest-facing A guest is staying in this room.
  4. 4 Rooms 301–306 3 hr Quarterly room check. Preventive Preventive maintenance due Saturday.
A tech’s list for the day, and why each job is where it is. Sample data.

The daily loop

From the desk to back on sale

The same loop runs every day at every hotel. Nobody builds the list by hand, and nothing gets lost between shifts.

  1. 1

    The desk logs it in seconds

    Front desk agents log an issue or take a room out of order in a few taps. RoomListo warns when the same problem is already open, and anything urgent goes straight to the phone of a tech on shift.

  2. 2

    Every tech gets a ranked list

    Overnight, a rules engine builds each tech’s list and fits it to their shift. It shows up on their phone in English or Spanish, and every job says why it’s #1, #2 or #3.

    • Out-of-order rooms with a guest booked soon come first, then safety and guest-facing work.
    • Hands busy? Tap Talk once and say what got done. The day log becomes the end-of-day report.
  3. 3

    Rooms go back on sale sooner

    The rooms that cost the most get fixed first. When a tech marks an out-of-order job done, the desk sees the room is ready to go back in service and puts it back on sale.

  4. 4

    Owners see every hotel

    Rooms out of order and estimated lost revenue across every hotel and brand you own or manage, with the longest-down rooms first.

Each end-of-day report rolls into the next night’s plan. Unfinished work stays with the same tech, with the reason it waited.

For owners and management companies

Every hotel, every brand, one view

See how many rooms are out of order right now, what they’re costing you and which have been down the longest, whatever flag each hotel flies.

  • Estimated lost revenue: room-nights out of order × that month’s average daily rate × occupancy.
  • Every out-of-order room, oldest first, and what it’s waiting on.
  • Rooms back in service this week, and yearly compliance items that are overdue.
  • CSV exports for your own reports.

Rooms out of order 9 3 hotels

Est. lost revenue $4,180 Last 30 days

Back in service 14 This week, all hotels

Hotel Brand Down Est. lost
Sample Inn Choice 3 $1,236
Sample Suites Marriott 4 $2,104
Sample Lodge IHG 2 $840
The owner view. Sample data.

Also in RoomListo

The rest of the job, in one place

Preventive work, compliance, housekeeping and the PMS feed the same plan as the desk.

  • Preventive maintenance and compliance

    PM schedules with checklists from a starter library, quarterly guest-room rotations, daily rounds with readings that flag anything out of range, life-safety checks that move up the list as they come due, and yearly compliance items with their documents.

  • Housekeeping QR reporting

    Print QR stickers for carts or rooms. Housekeepers scan one, describe the problem and add a photo, with no account and no app, and the report lands at the desk.

  • Reads your PMS out-of-order report

    Upload, paste or email in the out-of-order report from your PMS (Choice Advantage today). RoomListo lists the rooms, dates and reasons for you to check, then deletes the report. Guest names are never stored.

  • Equipment and room history

    Make, model, serial number and warranty for PTACs and other equipment, and the full repair history of every room and unit, so you can see what keeps breaking.

  • Optional AI that saves typing

    Off unless you turn it on. AI can turn a desk note into work orders, match end-of-day notes to tasks, translate between English and Spanish and read equipment labels. It only suggests: a person confirms or edits every result, and everything works without it.

  • Careful with your data

    Hosted on AWS in the United States and encrypted. Each hotel’s data is kept apart, owners and managers sign in with a second step, and we never sell your data.

Pricing

Per hotel. Unlimited users.

One price for each hotel, with every desk agent, housekeeper, tech, manager and owner included. Add a hotel and you add one price; you never count seats. Tell us about your hotels and we’ll put together a quote.

Talk to us about pricing
  • Unlimited users at every hotel
  • Front desk, housekeeping, techs, managers and owners
  • English and Spanish for everyone
  • One owner view across all your hotels and brands

Contact

Talk to us

Questions, a walkthrough, or a quote for your hotels? Write to us and a person will answer.

[email protected]